How to choose a market research consultant

How to Select A Market Research Consultant

The purpose of market research is to use targeted research methods to gain insight into the needs and preferences of your customers and it can be a useful tool when it comes to developing new ideas…


Successful Client Retention

Our Top 5 Tips for Successful Client Retention

Our Top 5 Tips for Successful Client Retention In most businesses, there is a huge importance placed on client retention; there is often a focus on attracting new clients to ensure continued growth.…


Benefits of Using a Brand Consultant

Give your business the edge: the benefits of using a brand consultant

Give your business the edge: the benefits of using a brand consultant In a competitive marketplace, it’s imperative that you engage with your customers in new and innovative ways to ensure that your…


Voice of Customer

Quantifying Customer Experience: Developing a Voice of Customer Program

Quantifying Customer Experience: Developing a Voice of Customer Program Customer experience is increasingly becoming an organisational focus for corporations and government departments alike, but…